Samsung recalling a new model after explosions

Koh Dong-jin,Koh Dong-jin, president of Samsung Electronicsâä™ Mobile Communications Business, speaks during a news conference in Seoul, South Korea, September 2, 2016. REUTERS/Kim Hong-Ji

Samsung Electronics is recalling all Galaxy Note 7 handsets two weeks after launch because their batteries have exploded during charging.

The company stated Friday that it registered 35 cases where the batteries have exploded, and sales of the new top model have been stopped in ten countries, including South Korea and the United States.

Samsung chief Koh Dong-jin will not disclose how many phones are affected, but says that it has now sold 2.5 million of the current type.

Customers who have already purchased the smartphone can replace it with a new one.

Analysts estimate that the recall would cost the company up to $ 5 billion USD, equivalent to over 41 billion NOK. It is the largest recall in the company’s history.

– This will cost us so much that my heart aches, says Koh, who apologized to customers.

Source: NTB scanpix / Norway Today

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