Police chief apologizes for telling passengers at Gardemoen airport to call Erna Solberg instead of offering help

Oslo AirportIllustration: Oslo Airport . Photo: Norway Today Media

Despairing passengers, who were waiting for an emergency passport at Gardemoen airport this Friday, were told to call prime minister Erna Stolberg instead of offering help. The police officer of the Gardemoen police office now regrets telling the passengers this.

The police office that deals with emergency passports closed at 3 pm and stayed unstaffed until 10 pm. A dozen passengers was still waiting when the office closed its doors and did not receive any information, says one of the passengers to news agency NTB. ‘We were just asked to wait. When we asked the police what we should do, we were told to call Erna Solberg’.

Apology statement

Police chief at Gardemoen police station, Paal Sørhagen,  apologizes on behalf of the police station. ‘I regret that this information has been told and that we unfortunately had to close the police office today due to illness among our employees’ said Sorhagen Friday night. He then promised that the police office at Gardemoen would do everything they could to obtain an emergency passport later in the evening.

After eight hours the police office started offering their service again. Unfortunately, many passengers missed their flights due to the delay.

Source: NTB scanpix / Norway Today

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