After Tesla falling most in customer satisfaction last year, among other companies on the Norwegian Customer Barometer, the car dealer has managed to correct the impression of their customers.
This year, the situation has made an almost complete turned around and Tesla is the only car dealer to have higher satisfaction than the previous year, writes Dagens Næringsliv.
From being the worst among car dealers, Tesla is now jumping from a 51st place to a 16th place.
– “Tesla has recovered with a bang. They delivered many cars in a short time and were not ready to handle that situation,” Pål Silseth of the Norwegian customer barometer tells the newspaper.
Tesla also passes Toyota on loyalty, and has the most loyal car customers of all. The car dealer with the least loyal customers is Nissan.
© NTB Scanpix / #Norway Today