Pilot strike: Thousands of travelers could ask for compensation for delayed and canceled flights 

SAS airlinesPhoto: Annika Byrde / NTB
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Many travelers have started asking for compensation for delayed or canceled flights due to the SAS strike.

Around 30,000 travelers were affected by the pilot strike every day during the 15 days it lasted. That amounts to almost half a million affected people in total. SAS cannot currently comment on how many travelers are seeking compensation.

“It is far too early to say now,” Karin Nyman, communications director at SAS, told the Swedish news agency TT.

The waiting period for receiving compensation will vary, Nyman said. It depends, among other things, on the type of compensation people are entitled to. Passengers may, for example, be entitled to a regular refund or other financial compensation.

“Everything that requires manual handling takes longer,” Nyman explained.

If a flight is in danger of being affected by a strike, you should not cancel the trip yourself, the Consumer Council advises. If you do, you will not be entitled to a refund. However, if you wait until the flight is canceled, you will have a right to a refund. If the flight is canceled or delayed for more than five hours, you have three choices: Either rebook as soon as possible, rebook to a later date, or get your money for the trip back.

In addition to a refund or rebooking, you are entitled to standard financial compensation.

Source: © NTB Scanpix / #Norway Today / #NorwayTodayNews

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