Faster refunds from Norwegian

Norwegian Air ShuttlePhoto: Norwegian Air Shuttle

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Automatic reimbursement will shorten the time it takes to get money back from Norwegian. SAS, for its part, continues with manual processing of the requirements.

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Automatic refunds have been closed since March, which has meant that customers have had to wait for their money for months.

– Our goal is that everyone who is entitled to it will be refunded their canceled trip no later than October. This also applies to customers who have ordered via a travel agency, writes information director at Norwegian, Lasse Sandaker-Nielsen in an email to Dagens Næringsliv.

The change means that among the companies that have routes to and from Norway, only SAS continues with manual processing of reimbursement claims.

© NTB Scanpix / #Norway Today

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1 Comment on "Faster refunds from Norwegian"

  1. Norberto Rodriguez | 17. September 2020 at 17:04 | Reply

    Waiting my refund since march 2020, My birthday is October 9Th. Hope that I receive the money before so I can purchase my Birthday cake.

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