Nav’s case processing time is back to normal
After mass layoffs and redundancies created long queues at Nav, the case processing time is now back to normal.
Since the country shut down in mid-March, Nav has processed 427,000 unemployment benefit applications.
In connection with the large turnout, there was a much longer case processing time than usual, but Nav director Hans Christian Holte tells NRK that the case processing time is now largely back to normal at around four weeks.
– “We will always keep an eye on the waiting time, because we know that the benefits mean a lot to those who will receive them,” says Holte.
© NTB Scanpix / #Norway Today
