Nav’s case processing time is back to normal

NAVOslo 20191104. NAV.Photo: Ørn E. Borgen / NTB scanpix
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After mass layoffs and redundancies created long queues at Nav, the case processing time is now back to normal.

Since the country shut down in mid-March, Nav has processed 427,000 unemployment benefit applications.

In connection with the large turnout, there was a much longer case processing time than usual, but Nav director Hans Christian Holte tells NRK that the case processing time is now largely back to normal at around four weeks.

– “We will always keep an eye on the waiting time, because we know that the benefits mean a lot to those who will receive them,” says Holte.

© NTB Scanpix / #Norway Today

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