Nordea employees believe they are beeing monitored

NordeaOslo.Nordea.Photo: Gorm Kallestad / NTB scanpix

The Finance Sector Union reacts to a computer program that records the day of Nordea employees at a very detailed level.

“Employees have expressed that they feel watched. This could affect the work environment and lead to increased levels of stress and work pressure “, writes the Finance Association in a complaint to the Data Inspectorate, according to Dagens Næringsliv.

The system is used to measure the efficiency of their staff working on routine tasks. All the time spent during the working day must be accounted for, except half an hour for lunch and half an hour set aside to get coffee and other activities.

Union representative Jorgen Lønnquist said that spending longer time in the toilet may result in a negative score.

– Employees do not have to enter  “now I’ve been to the toilet” into the system, but if they have spent more time in the toilets one day because they are feeling unwell for example, this will however show up as an efficiency lapse of the member of staff that day, he says .

Director of Operations Elisabeth Wendel,  is unable to understand the discontent with the system.

– None of my colleagues have said to me nor their manager that this is a problem, she said.


Source: NTB scanpix / Norway Today