In a message published on its website, Danske Bank announced that it had charged too high interest rates on late fees. A total of 190,000 customers in Norway may be affected.
In some cases, the bank has also charged excessive reminder fees.
“It is still unclear how many people have been charged incorrectly, but we emphasize that the investigations we have done so far indicate that the amount charged too much is relatively low for customers,” the bank wrote on its website, according to the newspaper Dagens Næringsliv (DN).
The bank stated that customers would be refunded in full, including the original fee that was collected at the time.
“We have unfortunately identified that we have charged too high interest rates on late fees. This potentially affects up to 190,000 Norwegian customers. It is important to point out that these are relatively small sums per customer,” communications director Stian Arnesen at Danske Bank noted.
Source: © NTB Scanpix / #Norway Today / #NorwayTodayFinance
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